Technology debt

Technology debt

Companies often struggle with technical debt due to outdated technology, which is costly to maintain and hard to integrate with modern systems, causing inefficiencies and higher costs. Older systems also lack robust cybersecurity, increasing vulnerability to cyber threats.

When too many acquisitions can’t talk effectively

United Shipping is an exciting global shipping company supported by 70 staff located worldwide. As a strategic acquirer and operator of various companies involved in shipping and clearing, the organisation used many different on-premise systems to deliver communication and document sharing.​ ​ Wazzo Consulting were tasked with looking at the inefficiencies and insecurities that arose from not working effectively as a single, unified business.​

The Challenge

United Shipping success meant they were operating a communication and collaboration platform that was no longer fit for purpose. With so many business units working differently, finding the root causes of the communication gaps involved looking at each silo and planning how to unify their approaches without affecting productivity.​

The current way of working was putting their operations at risk. Inefficiencies were evident, and at times departments were working in an insecure way. With the company's desire to continue expanding, the current approach was no longer sustainable. Wazzo Consulting had to help move them forward with a unified strategy.

What we did

We undertook both a technical review and a business review of their entire operations and realised the problems were compounded by legacy technology. Multiple different systems across multiple locations had to be supported, many of which were outdated and no longer upgradable.